The best feature of this hotel is the views of the river and parts of DC. The room was also sparkling clean. The managers were very responsive when we learned we had been given an incorrect room and were quick to solve the issue. They also sent a very nice gift to our room as we were celebrating our 25th wedding anniversary.
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Maria
2023년 9월
Staying on the Warf was so amazing the views and other businesses to visit made a great experience. We arrived at 5:30am on a red-eye from Boise, ID. They got us checked in! Absolutely wonderful! If we saw an employee on the premises they introduced themselves and asked how we were enjoying our stay and if we needed anything. We received a text message every day to ask if we needed housekeeping or supplies.
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Bb
2023년 5월
Customer service was outstanding. Marisse Wong is the assistant manager and she went far above and beyond to make our stay incredibly accommodating. Also, the security, valet, and food service staff were also excellent! I'm a executive protection agent that travels with a CEO... we stay at many of the Top Line hotels all around the country and much to my surprise this one stood out Above the Rest. This property has figured out what's missing in the world. Good people! Other hotels like St Regis, Ritz etc have fancy designs but the staff is unremarkable. We will definitely be staying at The Intercontinental Washington DC The Wharf again and look forward to seeing Marisse Wong in the very near future. Thank you for your outstanding service it is much appreciated
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John
2023년 6월
The InterContinental hotel is a beautiful hotel inside and out with elegant decor and great amenities in a prime location on the wharf. The hotel rooms have great views of the Potomac River and the beds are so comfortable. Exceptional front desk staff/service, very professional and accommodating. Convenient onsite parking with valet service. Valet staff are timely and very attentive to your needs.
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Tayma
2023년 6월
The shower and bed were very nice. I'm usually not a fan of robes but the ones in the room were very comfortable. The breakfast at Moon restaurant was amazing.
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Smith
2023년 1월
We had breakfast every morning in the hotel and it was great. The staff is friendly and attentive. The hotel location is in the middle of the wharf where you can find various restaurants depending on your mood from Gordon Ramsay's to shake shack. There is music at night and always people walking around. We felt safe and were able to get to all the DC attractions with free shuttle.
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Esther
2023년 8월
Location and the general collective of places and accommodations near and around the hotel. Staff was very helpful and generous with assistance. Beginning with the valet service parking our car. Moving onto check in. A minor qlich with check in but made well by the efficiency of the manager handling. An apology give for the slight delay. Due to our booking agent. We will return.
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Rev
2023년 5월
This hotel knocked my top three must haves out of the park: 1. SPOTLESS 2. LOCATION 3. SAFETY. It was absolutely incredible and in the best spot in DC. The staff were so friendly and breakfast was amazing. The rooftop pool was an added bonus for the kids with incredible views. We will definitely stay here again.
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Katie
2023년 8월
Great location! We loved the rooftop pool!
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Stephanie
2021년 8월
The view was unexpected- the monuments, the waterway, and even the airport. The rooftop pool and bar were amazing. Exactly what I was looking for. Hotel was modern and clean and the staff was very helpful. The neighborhood is really fun with lots of bars and restaurants to explore.
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Betsy
2022년 8월